Terms of Service
Last updated: 27/01/2026
1. Acceptance of Terms
By accessing or using the AireStream website or services, you agree to these Terms of Service. If you do not agree, you must not use our services.
2. Services Provided
AireStream provides:
Growth Assessments
Full Audits
AI visibility analysis (GEO)
System design and implementation services
All services are advisory and system-based. We do not guarantee rankings, traffic, leads, revenue, or specific outcomes.
3. No Professional Advice
Our services do not constitute legal, financial, or investment advice. You remain responsible for business decisions made using our insights.
4. Free Assessments
Free Growth Assessments are provided without obligation.
AireStream reserves the right to refuse or discontinue free assessments at any time.
5. Paid Services, Fees & Payment Terms
All fees, setup costs, and subscription terms are agreed in writing before work begins
Prices are exclusive of VAT unless stated otherwise
Setup fees are non-refundable once work has commenced
Invoices are payable within 14 days of issue unless otherwise agreed
Late payments may incur interest at 8% above the Bank of England base rate (pursuant to the Late Payment of Commercial Debts (Interest) Act 1998)
We reserve the right to suspend services for non-payment
Refunds are not provided except where required by law
6. Performance & Results
AireStream provides professional services based on industry best practices and works diligently to deliver value. However, we do not guarantee:
AI search recommendations or visibility
Search engine rankings or traffic
Lead volume or quality
Conversion rates
Revenue outcomes or ROI
Results depend on numerous factors outside our control, including:
Third-party platform algorithms and policies
Market conditions and competitor activity
Client implementation and follow-through
Quality of client's existing systems and data
Changes to AI and search technologies
7. Client Responsibilities
Clients agree to:
Provide accurate information
Grant access to necessary systems (where applicable)
Respond in a timely manner to requests
Delays caused by the client may impact delivery timelines.
8. Intellectual Property
All methodologies, frameworks, analyses, and materials provided by AireStream remain our intellectual property unless otherwise agreed in writing.
Clients may not resell, redistribute, or reuse materials commercially without permission.
9. Confidentiality
Both parties agree to keep confidential information private unless disclosure is required by law.
10. Limitation of Liability
To the maximum extent permitted by law:
AireStream is not liable for:
Loss of profits, revenue, business opportunity, or anticipated savings
Loss of data (where the client is responsible for backups)
Indirect, consequential, special, or punitive damages
Claims arising more than 6 months after the issue first occurred
Our total aggregate liability for all claims arising from or related to our services is limited to the total fees paid by the client in the 6 months immediately preceding the claim.
Nothing in these Terms excludes or limits liability for:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any other liability that cannot be excluded or limited under UK law
11. Cancellation & Refunds
Free Growth Assessments and Audits may be cancelled at any time without penalty
Paid pilots: Cancellation requires 14 days written notice to ADMIN@AIRESTREAM.AI
Monthly retainers: Either party may cancel with 30 days written notice
Setup fees are non-refundable once work has commenced
Monthly retainer fees are non-refundable, including for unused services
All work completed prior to cancellation remains payable in full
Upon cancellation, AireStream will deliver any completed work, and the client will pay for all services rendered up to the cancellation date
12. Termination
Either party may terminate services in accordance with the agreed contract terms.
Outstanding fees remain payable upon termination.
13. Force Majeure
Neither party shall be liable for any failure or delay in performance caused by events beyond reasonable control, including but not limited to:
Natural disasters, pandemics, or acts of God
Government actions, laws, or regulations
Strikes or labour disputes
Third-party platform changes or outages
Internet or telecommunications failures
The affected party must notify the other party promptly and make reasonable efforts to resume performance.
14. Governing Law
These Terms are governed by the laws of England and Wales.
15. Dispute Resolution
In the event of any dispute arising from these Terms or our services, both parties agree to:
First attempt resolution through good-faith negotiation
If unresolved within 30 days, disputes may be referred to mediation before pursuing legal action
Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of England and Wales
16. Contact Details
Email: ADMIN@AIRESTREAM.AI
Registered Address: 6 COCKCROFT MEWS, CHAPEL LANE, LEEDS, ENGLAND, LS6 3FG
Publisher
These Terms of Service are published by AireStream (AireStream Ltd), 6 Cockcroft Mews, Chapel Lane, Leeds, England, LS6 3FG.